APP Privacy Policy
Last Updated: July 29, 2026
Privacy Policy for Hermes AI
Hermes AI (“Hermes”, “we”, “our”, or “us”) is an AI-powered automation and productivity platform developed by Serenial Technology Pvt. Ltd. This Privacy Policy explains how we collect, use, and protect your information when you use our application or connect your Facebook account.
1. Information We Collect
Depending on the features you use, we may collect:
- Basic Facebook account information (such as your name, email address, and Facebook User ID) when you authenticate using Facebook Login.
- Advertising account information necessary to create and manage Meta advertising campaigns on your behalf.
- Content you provide, including prompts, messages, uploaded files, images, and other data submitted while using Hermes AI.
- Technical information such as IP address, browser type, device information, and usage logs for security and troubleshooting.
2. How We Use Your Information
We use your information to:
- Authenticate your account.
- Provide AI-powered automation and assistant features.
- Create and manage Meta advertising campaigns when authorized by you.
- Improve the quality, reliability, and security of our services.
- Respond to support requests.
- Prevent fraud, abuse, and unauthorized access.
3. Data Sharing
We do not sell your personal information.
Information may be shared only with trusted service providers necessary to operate the platform, including AI service providers, cloud hosting providers, and Meta Platforms, Inc., when required to provide requested functionality.
4. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. User Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Delete your account and associated personal data.
- Withdraw previously granted permissions where applicable.
Requests may be submitted using the contact information below.
7. Third-Party Services
Hermes AI may interact with third-party services including Meta Platforms, Inc., AI providers, cloud hosting services, and other APIs that you authorize. Your use of those services is also subject to their respective privacy policies and terms.
8. Children’s Privacy
Hermes AI is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
10. Contact Us
Serenial Technology Pvt. Ltd.
Website: https://serenialtech.com
Email: support@serenialtech.com
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the email address above.